Terms & Conditions
1. Acceptance of Terms
By placing an order with Amore & Aura, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. The Handmade Difference & Product Flaws
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Unique by Design: All Amore & Aura pieces are 100% handmade. We use natural materials like beads, stones, and wire. Due to this process, each item is unique and may have minor, natural variations in colour, size, or symmetry.
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Minor Flaws: These small variances, often called minor flaws or imperfections, are a characteristic of handmade jewellery and are not considered defects. They do not affect the integrity or beauty of the piece. By purchasing, you accept these slight differences.
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Colour & Display: While we strive for accuracy, actual colours may look different in person than they appear on your screen due to variations in monitor displays.
3. Product Care and Delicacy
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Delicate Items: Our beaded jewellery is inherently delicate and should be treated with care. They are not designed for rough use, exposure to harsh chemicals, or continuous wear in water (showering, swimming).
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Proper Care is Required: Customers are responsible for the proper care and handling of their jewellery after purchase. Amore & Aura is not responsible for damage caused by improper handling, accidental breakage, neglect, or normal wear and tear.
4. No Refunds or Exchanges Policy
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Final Sale Policy: Due to the handmade nature of our products, all sales are final. We do not offer refunds, exchanges, or store credit for a change of mind, incorrect size selection, or general dissatisfaction with minor aesthetic variations.
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Exceptions—Contact Us Directly: We stand by the quality of our craftsmanship. If there is a serious issue or defect with the product upon arrival (e.g., a breakage during shipping, a component falling off within a very short period of initial wear), please contact us directly within 5 days of product delivery
of receiving your order. We will review the issue on a case-by-case basis to determine an appropriate solution, which may include repair or replacement at our discretion.
